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The Customer Impairment Workbench covers all requirements related to specific provision of significant financial assets and for lump-sum specific provisioning of non-significant financial assets.
Figure: Customer Impairment Workbench - process chain
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- Capture and maintenance of individual deal specific recovery data for significant deals:
- In addition to collateral, irregular and regular recovery expectations about future payments can be captured and maintained.
- Probability-weighted scenarios support the consideration of various expectations.
- Simulation of specific risk provisions
- For significant deals assigned to stage 3, calculation of risk provisions used to figure out how validity and allocation rules impact risk provisioning without posting
- For significant deals assigned to stage 3, calculation of risk provisions used to figure out how validity and allocation rules impact risk provisioning without posting
- Documentation of objective evidence of impairment for significant deals:
- Capture and maintenance of information on reasons for the objective evidence of impairment and related impairment triggers.
- Addition of documents and individual notes.
Figure: Customer Impairment Workbench: documentation of objective evidence for significant deals
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- Support of organisational processes for significant deals:
- Intra- and inter-departmental processes can be organised using workflows and roles.
- Process notes and notifications to simplify daily work.
- Various watch lists can be configured to reflect the importance of following up a possible deterioration in the credit quality of portfolios of financial assets.
A watch list shows individual financial assets that are to be monitored closely.
A task list shows financial assets that are part of an active workflow.
(For details please read more in the manual: Customer Impairment Workbench.)