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    • Collateral management  (refer to Collateral)
    • For non-significant deals assigned the impairment type "Lump-sum Specific Provision": Calculation and journalisation of lifetime ECLs, taking collateral recoveries into account
    • For significant deals assigned the impairment type "Specific Provision": Calculation and journalisation of lifetime ECLs, taking recoveries of collateral, regular and irregular recoveries into account


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The Customer Impairment Workbench covers all requirements related to specific provision of significant financial assets and for lump-sum specific provisioning of non-significant financial assets.

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Figure: The Customer Impairment Workbench - process chain needs to be fed in general on individual deal level with the following information

  • Information about of objective evidence impairment. For this purpose FlexFinance supports the automatic identification based on rule sets, Import from a source as well as manual capture of impairment trigger in FlexFinance.
  • Test of Significance


For lump sum specific provisioning of non-significant deals it expects the delivery of a probability weighted lossrate (pwLR). This pwLR can be provided by the Collective Impairment Workbench or imported from a source.


In general, the Customer Impairment Workbench provides fully automated support for significant and non-significant deals:

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  • Capture and maintenance of individual deal specific recovery data for significant deals:
    • Recoveries from different sources are supported: In addition to collateral, irregular and regular recovery expectations about future payments can be captured and maintained
    • Recovery cashflows can be

      • Automatically imported from a source
      • Uploaded manually in the UI from a source
      • Captured in the UI
      • Automatically generated based on collateral data
    • Probability-weighted scenarios support the consideration of various expectations about future payment behaviour of the custome

  • Simulation of specific risk provisions
    •   For significant deals assigned to stage 3, calculation of risk provisions used to figure out how validity and allocation rules impact risk provisioning without posting

  • Documentation of objective evidence of impairment for significant deals:
    • Capture and maintenance of information on reasons for the objective evidence of impairment and related impairment triggers
    • Addition of documents and individual notes

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    Figure: Customer Impairment Workbench: documentation of objective evidence for significant deals

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