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  • an automatic dunning workflow based on an individual definition of dunning levels and a set of rules for setting and changing dunning levels
  • the possibility to manually overwrite dunning levels for individual deals
  • generating and printing any dunning document
  • changing dunning levels using qualitative and/or quantitative criteria (e.g. minimum dunning amount or number of days past due / overdraft days)
  • flexible recording of business events that affect the dunning workflow (e.g. manual dunning stop or forbearance measures such as suspensions, deferrals, interest rate reductions, repayment agreements, etc.)