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When an account closure is delivered, the account is then initially considered to be in the process of being closed, i.e., in the transition state “Deal in Closing Status – CLOSING”. This status prevents certain business events from being entered. Certain other business events, however, can still be entered as normal. For an account to be closed, for example, the account balance can still be charged-off and the dunning workflow can be terminated (for more details, see below). As soon as an account is in this transition state, a corresponding follow-up entry is generated.
At the end of each daily processing, a check is made for all accounts to be closed whether the necessary operations for the final closure of the account have been carried out (see below). Only if this is the case, the account will be given the “Deal in Closed Status – CLOSED” status. After that, all business events are blocked for this account and any follow-ups created for it are automatically closed. As mentioned above, however, this does not mean that these accounts are no longer visible in the application. They are still displayed in view mode and are included in various analyses for the current financial year.
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