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The insurance products that are sold can be defined flexibly and different details can also be mapped depending on the sales channel. This plays a particularly important role in self-service (sales channel self-service (web / app), where borrowers should not be overwhelmed with too many options. In addition, a personal consultation, for example by telephone with an advice centre or on site at the branch office, can provide full flexibility with regard to the scope of insurance and the level of insurance cover of the respective insurance company in line with requirements and situation at hand.
The regulations in the EU Insurance Distribution Directive - IDD for a loan application system are taken into account, including, for example, the consideration of the obligation to provide further training for consultants as well as the product information documents and the possibilities of individual, needs-based and situation-based consulting, including documentation.
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