The Customer Impairment Workbench provides a framework to capture and maintain expected recovery cash flows for stage 3 impaired deals.


Depending on the significance of a customer or the significance of an individual deal, different types of impairment are supported:

The impairment type links


For significant deals, specific provisioning is based on individual expected recoveries (collaterals, regular and irregular payments) captured in the Customer Impairment Workbench.

For significant deals the impairment type "specific risk provsion (SRP)" is assigned. 


For not significant deals different ways are supported to calculate the recoverable amount, e.g. the recoverable amount is can be calculated by the following methods: